TICKETING INFORMATION

The Jefferson Performing Arts Center Box Office hours are:

  • Monday – Friday: 9:00 AM - 4:00 PM
  • Saturday – Sunday: Closed (except for Event Days)
  • Box Office opens one hour prior to all JPAC ticketed events.

JEFFERSON PERFORMING ARTS SOCIETY (JPAS) RESIDENT ARTIST tickets are not available for purchase at the Jefferson Performing Arts Center box office. To purchase tickets to a Society production and for further event info, the Society operates a separate box office that can be reached at 504-885-2000 or www.JPAS.org.

LOUISIANA PHILHARMONIC ORCHESTRA event tickets are not available for purchase at the Jefferson Performing Arts Center box office. The orchestra operates an independent box office that can be reached at 504-523-6530 || www.LPOmusic.com || email [email protected].

Please see other ticket policies listed below.

Ticketmaster

Choose your own seat with our live automated ticketing program, powered by Ticketmaster. Order tickets now.

Fan Support Line – National Customer Service:
Toll-free: 800-653-8000

Fan Support Hours (local time):
Mon-Fri: 9:00 AM – 9:00 PM
Sat: 9:00 AM – 8:00 PM
Sun: 9:00 AM – 6:00 PM

Other Ticketmaster Support Options:
https://www.ticketmaster.com/h/customer-service.html
 

Live Chat 24 hours: Sign into your Ticketmaster account. If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen 24/7.

Box Office

BOX OFFICE LOCATION

6400 Airline Dr.
Metairie, LA 70003

The Box Office and Will Call Windows are located at the main entrance of the building. 

BOX OFFICE HOURS

  • Monday – Friday: 9:00 AM - 4:00 PM
  • Saturday – Sunday: Closed (except for Event Days)
  • Box Office opens one hour prior to all JPAC ticketed events.

Hours are subject to change. Call 504-731-4700 for further information.

Standard service and delivery fees apply for all methods of purchase, including box office purchases. Cash and credit/debit cards (Visa, MasterCard, Discover) are accepted at the box office.

Will Call

When Will Call is available, ID is required for Will Call ticket pick up. Tickets held for Will Call may be picked up as early as one hour before the event at the Jefferson Performing Arts Center Box Office. Will Call pickup closes after the main performance begins.

Fees

Standard service and delivery fees vary per event/per promoter and apply to all methods of purchase, including box office purchases. Standard Louisiana State Sales Tax & Jefferson Parish Facility Fee applies to each ticket.

Cash and credit/debit cards (Visa, MasterCard, Discover) are accepted at the box office.

All sales are final.

Children & Infants

Children under 2 years of age generally do not need a ticket provided the child sits in an adult's lap. However, age requirements for tickets vary and are on a per-event basis. Please check in advance by calling 504-731-4700.

Lost/Stolen Tickets

The Jefferson Performing Arts Center is not responsible for lost, stolen or damaged tickets.

Refunds

There are no refunds or exchanges of tickets purchased. If an event is cancelled, patrons will receive a notification via the email address provided at the point of sale, and a notice will be posted to Jefferson Performing Arts Center's Facebook page. If an event is cancelled and is not re-scheduled, refunds will be issued.

Click here to follow the Jefferson Performing Arts Center on Facebook.

Discounts

Military Discounts || Senior Discounts

All discounts and promotions are subject to availability and may not be combined or transferred.

Military and Senior discounts are offered on a per event basis. Subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers!

Promotional Codes

On occasion, the Jefferson Performing Arts Center will distribute promotional codes for discounts on ticket purchases. All promo codes are valid for ticket purchases to specified events only and will not be honored for walk-up purchases on the day of ticketed event.

Follow the Jefferson Performing Arts Center on social media or subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers.

 

Third Party Ticket Buyers & Sellers

Buy your tickets only from Jefferson Performing Arts Center's official sources to ensure that your tickets are valid and the charges are not inflated. If you choose to purchase through a third party broker:

  • You will typically pay much more than the face value of the ticket.
  • Your tickets cannot be replaced if lost or stolen.
  • We cannot guarantee that your tickets are valid and cannot guarantee admittance.
  • We reserve the right to revoke tickets sold by a broker or unauthorized third party. Revoked tickets are not valid for admission and are non-refundable.