TICKETING INFORMATION

TicketForce is the exclusive provider of ticketing services for the Jefferson Performing Arts Center and its events.

Please see the verified TicketForce purchase outlets below. 

Jefferson Performing Arts Society event tickets are not available for purchase at the Jefferson Performing Arts Center box office. The society operates an independent box office that can be reached at +1 504-885-2000 or JPAS.org.

Purchase Tickets

Verified TicketForce Purchasing Outlets:

  • TicketForce.com
  • TicketForce Call Center: +1 877-840-0457
  • Jefferson Performing Arts Center Box Office

TicketForce

Verified Tickets are available exclusively through TicketForce Call Center at +1 877-840-0457 or TicketForce.com.

Standard service and delivery fees apply for all methods of purchase, including box office purchases. Cash and credit/debit cards (Visa, MasterCard, Discover, American Express) are accepted at the box office. Phone and online orders are processed by TicketForce. 

Box Office

BOX OFFICE LOCATION

6400 Airline Dr.
Metairie, LA 70003

The Box Office and Will Call Windows are located at the main entrance on the North East side of the building. 

BUSINESS HOURS

  • Monday – Friday: 10AM- 3PM
  • Saturdays – Sundays: Closed (Except for Event Days)
  • One hour prior to all SMG JPAC ticketed events

All hours are subject to change. Call +1 504-731-4700 for further information.

Standard service and delivery fees apply for all methods of purchase, including box office purchases. Cash and credit/debit cards (Visa, MasterCard, Discover, American Express) are accepted at the box office. Phone and online orders are processed by TicketForce. 

Will Call

Guests who choose the Will Call ticketing option on TicketForce.com and notified Contest Winners can visit one of our friendly Box Office staff members to pick up their tickets in advance or one hour prior to event day-of. Call +1 504-731-4700 for more information or to verify that your tickets are ready for pick-up.

PLEASE BE AWARE

  • Tickets are released only to the person whose name appears on the TicketForce account header card or Will Call envelope.
  • No one will be given tickets designated for another person.
  • Proper photo identification is required, preferably a valid driver's license and purchasing credit card, if applicable.
  • A signature from the person authorized to pick up the tickets is required at the time of the pickup.

Third Party Ticket Sellers

All guests should verify that they are purchasing their tickets through a verified TicketForce service at the time of purchase. Please see the verified purchase outlets above. 

Children & Infants

Children under 2 years of age generally do not need a ticket, provided the child sits in an adult's lap. However, age requirements for tickets are on a per event basis. Please check in advance by calling +1 504-731-4700.

Lost/Stolen Tickets

The Jefferson Performing Arts Center is not responsible for lost, stolen or damaged tickets.

Refunds

There are no refunds or exchanges of tickets purchased. If an event is canceled and rescheduled, patrons will receive the new performance information via email address provided at the point of sale. If a performance is canceled and is not re-scheduled, the Jefferson Performing Arts Center will issue a full refund.

Discount Tickets

All discounts and promotions are subject to availability and may not be combined or transferred.

Senior Discounts

The Jefferson Performing Arts Center does not offer discounts for senior citizens. Subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers.

Military Discounts

The Jefferson Performing Arts Center does not offer discounts for military. Subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers.

Promotional Codes

On occasion, the Jefferson Performing Arts Center will distribute promotional codes for discounts on ticket purchases. All promo codes are valid for ticket purchases to specified events only and will not be honored for walk-up purchases on the day of ticketed event.

Follow the Jefferson Performing Arts Center on social media or subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers.