TICKETING INFORMATION

Box Office

BOX OFFICE LOCATION

6400 Airline Dr.
Metairie, LA 70003

The Box Office and Will Call Windows are located at the main entrance of the building. 

BOX OFFICE HOURS

  • Monday – Friday: 10AM-3PM
  • Saturdays – Sundays: Closed (Except for Event Days)
  • One hour prior to all SMG JPAC ticketed events

Hours are subject to change. Call +1 504-731-4700 for further information.

Standard service and delivery fees apply for all methods of purchase, including box office purchases. Cash and credit/debit cards (Visa, MasterCard, Discover) are accepted at the box office.

Will Call

When Will Call is available, ID is required for Will Call ticket pick up. Tickets held for Will Call may be picked up as early as 1 hour before event at the Jefferson Performing Arts Center Box Office. Will Call pickup closes after the main performance begins.

Children & Infants

Children under 2 years of age generally do not need a ticket provided the child sits in an adult's lap. However, age requirements for tickets vary and are on a per-event basis. Please check in advance by calling +1 504-731-4700.

Lost/Stolen Tickets

The Jefferson Performing Arts Center is not responsible for lost, stolen or damaged tickets.

Refunds

There are no refunds or exchanges of tickets purchased. If an event is canceled and rescheduled, patrons will receive the new performance information via email address provided at the point of sale. If a performance is canceled and is not re-scheduled, the Jefferson Performing Arts Center will issue a full refund.

Discount Tickets

All discounts and promotions are subject to availability and may not be combined or transferred.

Military Discounts || Senior Discounts

Military and Senior discounts are offered on a per event basis. Subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers!

Promotional Codes

On occasion, the Jefferson Performing Arts Center will distribute promotional codes for discounts on ticket purchases. All promo codes are valid for ticket purchases to specified events only and will not be honored for walk-up purchases on the day of ticketed event.

Follow the Jefferson Performing Arts Center on social media or subscribe to the Jefferson Performing Arts Center's email list for exclusive discounts and offers.

 

  • Jefferson Performing Arts Society tickets are not available for purchase at the Jefferson Performing Arts Center box office. The society operates an independent box office that can be reached at 504-885-2000 or www.JPAS.org.
  • The Louisiana Philharmonic Orchestra event tickets are not available for purchase at the Jefferson Performing Arts Center box office. The orchestra operates an independent box office that can be reached at 504-523-6530 || www.LPOmusic.com || email [email protected].