Box Office

The Jefferson Performing Arts Center Box Office is located on the east side of the venue at the main entrance. Box Office hours are Monday through Friday, 10 AM – 3 PM, and one hour prior to the start of any ticketed event. The box office is closed on weekends and in observance of most National Holidays.

Tickets may be purchased by calling the TicketForce Call Center at 1-877-840-0457 or online at

Ticket Purchases

Cash and credit/debit cards (Visa, MasterCard, Discover, American Express) are all accepted at the box office. Phone and online orders are processed by TicketForce which is the venue's authorized ticket provider. Service and delivery charges per order will apply.


To purchase tickets to a Society production, please visit the Society's official website at or call 1-504-885-2000.

Third Party Ticket Sellers

The Jefferson Performing Arts Center is unable to guarantee the validity of tickets purchased unless they are purchased through our Box Office or through TicketForce, the exclusive ticket provider of the Jefferson Performing Arts Center.

Infants & Small Children

All patrons of the Jefferson Performing Arts Center, regardless of age, must have a ticket for admission, including children and infants carried in arms unless otherwise approved.

Lost/Stolen Tickets

The Jefferson Performing Arts Center is not responsible for stolen or damaged tickets.


There are no refunds or exchanges of tickets purchased. If an event is canceled and rescheduled, patrons will receive the new performance information through the email address provided at the point of sale. If a performance is canceled and is not re-scheduled, the Jefferson Performing Arts Center will issue a full refund.